Our Support Services

Count on Our Proven and Dynamic Support

Trust our proficient support services to collaborate and align with your organization's strategic goals for project success.

Support Services

Insurance Technologies understands that every carrier and distributor client has different business models and support requirements. Our team is here to assist your individual company’s needs through implementation, analysis and design, workflow and integration development, testing, training and continued maintenance.

ForeSight® Support Services

We provide the flexibility to leverage both our ForeSight team expertise and your in-house resources with co-development options, and we offer hosting services and consulting services to support your company’s overall capabilities and strategies.

FireLight® Support Services

Our FireLight support team provides assistance with system and administration support, triage, admin and end-user training, and development when needed. FireLight provides an administration system, delivering clients tools to self-manage their FireLight environment.

Experienced Consulting

We deliver consulting services, actuarial services, project management, business analysis, development services, quality control testing, training and more. Leverage our technology team to:

  • Define internal hosting hardware/software configuration
  • Review product design and best implementation practices
  • Propose product implementation recommendations
  • Provide product trending information
  • Build vs. buy analysis
  • ROI analysis
  • Straight-through processing design
  • And more…

Secure Hosting

Insurance Technologies offers complete hosting services through a third party secure data center for its ForeSight enterprise illustration solution. ForeSight can be hosted internally with the carrier, on the cloud, or with Insurance Technologies hosting services option. Hosting services are established to align with each client’s implementation specifications and requirements.

Technical Support

Though we strive to provide problem-free solutions, Insurance Technologies is here to support all clients.

  •    Call-in or email support
    • General ForeSight and FireLight client technical support is available Monday through Friday, 8:00 a.m. to 5:00 p.m. MST.
    • On-call after hour support is available for critical application and hosted environment issue resolution.
  •    Web-based tracking
    • A web-based application is provided for issue/bug tracking and management with real-time status.

Connect with us today to learn more!

Call us today at 719.442.6400 or complete the form below for a product specialist to contact you.

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