SINGLE CODE BASE FOR ALL LINES OF BUSINESS
FireLight provides a full-service sales platform to create and manage user experiences, business rules, workflow configuration, integrations and sales activities for all lines of business. FireLight eliminates the need to support multiple systems. Organically developed, FireLight provides a single technology solution that supports carrier and distributor business needs.
INTERCONNECTED, COHESIVE SALES ACTIVITIES
With interconnected sales activities and user experiences, FireLight enables you to create intuitive and seamless sales processes for advisors and consumers through the entire sales lifecycle, from pre-sale to servicing the policy.
SELF-MANAGEMENT ADMIN SYSTEM
FireLight includes a comprehensive Admin System that serves as a maintenance portal, providing the tools to self-manage FireLight sales activities and environments, including rules, data collection processes, workflows, user experiences and more. FireLight delivers flexible data definition and collection, meeting unique sales requirements and processes.
MULTIPLE UI AND UX OPTIONS
FireLight puts the flexibility and tools in your hands to create unique and cohesive sales experiences that fit your various sales needs. FireLight offers multiple user interface and user experience options, including forms, wizard and consumer experiences, supporting omnichannel and unique sales strategies. With FireLight Embedded, you can even make your FireLight services available within third-party solutions.
SALES TRANSPARENCY & BUSINESS INTELLIGENCE
FireLight single code base, robust API layer and automatic tracking allow you to capture end-to-end sales data across the entire sales journey from all data streams. FireLight reporting gives a complete and custom view into sales statistics, sales trends, usage analytics and audit and compliance tracking, providing key business and sales intelligence.
FLEXIBLE DATA TRANSMISSION FORMATS
FireLight supports multiple data file formats for outbound and inbound transmission, including ACORD 103, Depository Trust & Clearing Corporation’s (DTCC) Applications & Premium (APP) and Subsequent Premiums (SUB) services, and third-party and proprietary file formats. FireLight allows you to use the file format that best fits your business needs.
ROBUST API FRAMEWORK
FireLight delivers a robust API layer to connect with external systems, enabling you to build custom workflows and sales solutions and capture data across the complete sales experience. FireLight API layer delivers added data, action, service and experience-centric sales capabilities to expand your FireLight use cases and support unique sales strategies.
BUILT-IN MULTIPLE E-SIGNATURE OPTIONS
At no additional cost for FireLight transactions, FireLight provides a proprietary e-Signature feature with multiple signature capture options in both connected and offline instances. FireLight e-Signature is available across the various FireLight sales components, processes and workflows.
REUSE OF RULES, EXPERIENCES AND INTEGRATIONS
FireLight supports the reuse of business rules, user experiences and integrations across all FireLight sales components, increasing operational efficiency. Create rules once, reuse them throughout different sales activities and deploy them to your various channels. FireLight unified data modeling minimizes integration implementation and management, saving valuable time, money and work.
FORM AND WIZARD DESIGNERS
With the Form Designer and Wizard Designer tools in the FireLight Admin System, carriers and distributors can quickly self-create and implement their own unique and fully responsive form and wizard user experiences for all their FireLight sales activities. The designer tools enable you to create user experiences that fit your consumer and product offerings to deliver enhanced and intuitive sales experiences.
CONNECTED AND DISCONNECTED SALES ACCESS
Enable anytime, anywhere sales with FireLight connected and disconnected functionality. FireLight works securely on any connected device through standard browsers and provides disconnected capabilities across multiple sales activities. Provide your advisors mobile sales access to capture in-good-order sales and electronic signatures, increasing sales productivity.
USER MANAGEMENT TOOL
FireLight Access™ is a user management and application download administrator tool that enables distributors to quickly manage advisor access to FireLight and support record retention processes. FireLight Access provides distributors with limited technology resources, and no integration or single sign-on requirements, to quickly onboard their advisors to FireLight.
